It would help if you always thought like this when answering any call center interview questions. Never ever say anything bad about yourself. Don't think that you applied there because you need their company. Now you should think the other way around you should always think that you applied there because their company needs you and now here are the most common questions asked in a call center interview and how to answer them for beginners now the first most common question in a call center interview is to tell me something about yourself now my tip for this one for you to answer this question is you can start by answering your name your educational attainment last work experience or any skills that you have that is related to a concern and remember to always end your answer with that is all every time when you are finished answering.
Now here is example answer hi sir or ma'am good day my name is Nick and I took a Bachelor of Science in nutrition and dietetics at Silliman University I used to work at the Lehman library as a student assistant what I do there is I sort and arrange books I'm also a very hardworking person I'm optimistic flexible and I computer literate a very eager to learn new things and helping other people is my passion that is all now the next most common interview questions will be why should we hire you now make different for you to answer this question is that this is a bonus question because you can say everything good about yourself now here is a sample answer you should hire me because I'm a fast learner I have great active listening skills I can do move to tasking tasks and I can follow instructions properly and lastly you should hire me because I will be the best asset for your company that is all after that the next most common questions as in a concern of you will be why did you apply here now my tip for you to answer this question is that you should do your research about the company that you are applying for before you even apply it's my sample answer for you I applied here to your company because according to my research your company has great career growth opportunities friendly work environment state-of-the-art equipment’s great incentives and performances rewards and most of all because your company has great salary based pay that is all the next most common and every question might be what was your last job now my tip for you to answer this question is that you should be honest and try to explain what are the things that you are doing last job or if you don't have any work experience then try to answer anything near or similar to our work experience that you have done before or even in school activities my last job was a student assistant at Salomon library what I do there is that I sort arranged and organized books properly I also help students locate books for them to borrow that is all the next question might be what is your greatest strengths now might differ you to answer this question is that once again this is another bonus question because you can answer everything good about yourself but in this question you should try to answer the best skill that you have that is useful to a call center now here is my sample answer for you my greatest strength is that I am a very dedicated person and because I have no call center experience so I am so eager to work for your company that I will always go for the extra mile perform really well and I will exceed your expectations that is all now the last question might be what is your greatest weakness once again oh my dear you guys system once again never ever say anything bad about yourself but here is my sample answer you my greatest weakness is that I work so hard that I have no time to go out with my friends anymore that is all now I would love to hear from you guys what are your greatest problems in getting a call center agent job please post your answers down in the comment section below and also if you want to know more call center tips or if you have any questions for me you can send me a message on my facebook page there's a link down in the comment section below because guys I really want to help you get the call center agent job faster